Privacy Policy
At Luxury&Co, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect and process the following personal data:
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Personal Information: Your name, email address, postal address, phone number, and payment information.
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Account Details: Username, password, and order history if you create an account.
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Usage Data: Information about your interactions with our website, such as IP address, browser type, and browsing behavior.
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Communication Data: Details from customer support inquiries or other correspondence.
2. How We Use Your Information
We use your personal data for the following purposes:
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To process and deliver your orders, including payments, shipping, and returns.
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To provide customer support and respond to inquiries.
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To improve our website, services, and marketing efforts.
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To comply with legal obligations, such as tax and accounting requirements.
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To send promotional emails if you have opted in.
3. Sharing Your Information
We may share your personal data in the following circumstances:
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Service Providers: With third parties that assist us in fulfilling orders, processing payments, or delivering emails.
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Legal Requirements: When required by law, to comply with a court order or government request.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
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Access: Request access to the data we hold about you.
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Correction: Request correction of incorrect or incomplete data.
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Erasure: Request deletion of your data, subject to legal obligations.
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Restriction: Restrict the processing of your data.
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Data Portability: Request to transfer your data to another service.
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Objection: Object to data processing for direct marketing.
To exercise any of these rights, please contact us at:
Email: support@luxuryandco.com
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Cookies
Our website uses cookies to enhance your browsing experience. For more information, please refer to our [Cookie Policy].
7. Security Measures
We implement appropriate technical and organizational measures to safeguard your data. However, no system can guarantee complete security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically to stay informed of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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Email: support@luxuryandco.com
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By Post: 40 Almond Rd, Leicester LE2 7LP, United Kingdom